Episode 12: Meghan Rundell

The front desk in an aesthetic practice is a critically important touchpoint for patients. Practice management and staff training expert Meghan Rundell talks with us about the unique characteristics of the high-performing front desk, and reveals the single most important skill to look for (that’s also the hardest to find). Meghan’s home base of Detroit is a notoriously tough market, and she shares lessons we can all learn from the volatility of the auto industry and how that impacts her day-to-day business.

Never miss an episode! Subscribing is the best way to support this program and let us know you want to hear more.

To listen or subscribe to the RealSelf University podcast, click to visit your favorite podcast app and click subscribe.

RealSelf University on Apple Podcasts Listen on Google Play Music

Have feedback, questions, or interested in being a guest on a future episode of the RealSelf University podcast? Contact us at university@realself.com.

Explore more practice development resources on RealSelf University.